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Frequently asked questions

A list of questions and answers relating to a particular subject, especially one giving basic information for users of a website.

A: Placing an order is quick and easy! Simply browse our collection, select the items you'd like to purchase, and add them to your shopping cart. Once you're ready, proceed to the checkout page to enter your shipping and payment information. After reviewing your order, click "Place Order" to complete the purchase.

A: We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay through popular digital payment platforms such as PayPal and Apple Pay.

A: We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Once shipped, delivery times may vary depending on your location and the shipping method selected during checkout. You will receive a confirmation email with tracking information to keep you updated on the progress of your order.

A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 14 days of receiving your items. We will gladly assist you with returns or exchanges, provided the products are in their original condition with tags and packaging intact. Please review our detailed Return Policy for more information.

A: Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to check if we deliver to your country. Please note that international shipping may incur additional customs fees or duties, which are the responsibility of the recipient.

A: We are here to assist you! You can reach our friendly customer support team by sending an email to support@accessoriesbyhazel.com. We strive to respond to all inquiries within 24 hours. Alternatively, you can use the contact form on our website to submit your questions or concerns.

A: Absolutely! Our accessories make great gifts for special occasions or to show someone you care. We offer gift packaging options, including gift boxes and personalized notes. During the checkout process, you can indicate that your order is a gift and provide any specific instructions you may have.

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