Delivery & Return Policy

Returns for online orders (Overseas)
Please note, we do not offer free exchanges for overseas customers (outside of UK Mainland). If you want to exchange your item then please post back your order for a refund and place a new order

Step 1. Contact us first

Step 2. Post Your Parcel


Most of our items sell out really quickly, We try as much as possible to make sure our customers don’t get disappointed by not being able to purchase an item they really love because it’s sold out. We constantly place re-orders from the manufacturers or suppliers hence reasons why some items have a longer delivery period of about 5-10 Working days.

Please Note.
For items with longer delivery times, if you select the DPD (UK NEXT DAY ) option at Checkout, it simply means we will ship out on the day we receive re-stocks from our manufacturers for you to receive the item the next day, Furthermore, if ROYAL MAIL is selected at checkout, your item will be posted out on the day we receive, which usually takes about 2-5 working days.

For items with 1-2 working days, Once an item is placed before 11am, with DPD UK next day delivery option selected at check out, we will ship out the same day, and you will receive the item the next working day. The same goes for ROYAL MAIL, items will be received 2-5 working days.